Shipping:
We manufacture our products in small batches, styles are produced in limited quantities. Once a style runs out we replace it with a new style, this keeps our range fresh with new styles to keep your pet looking their best.
In most cases our products will ship from our local warehouses in the country of your purchase. (USA, AUSTRALIA, UK) However in some cases we may ship your goods from an alternate location. In any case know that we produce all our collars, leashes and harnesses ourselves.
Shipping times are around 7 - 10 days.
Our Guarantee
We truly believe in helping to protect as many dogs as we can, which is why our prices are low, we cut out the middle man and can ship straight from out little factory to you.
We want to make sure we back that up with quality products you'll love & a risk-free ironclad 30 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realise that there is absolute ZERO risk in buying. If you don't like it, no hard feelings we'll make it right.
We have 24/7 support Ticket and Chat Support. Please contact us at help@jackchew.com if you need assistance.